Where People Decide

From Clickz piece commenting on year end predictions, some unsurprising but potent stats:

  • 90 percent of people rely on personal recommendations from friends
  • 84 percent of people are online doing research before making a purchase decision
  • 77 percent of all content around brands is being shared by the user, not the brand
  • 95 percent of posts to or about a brand go unanswered
  • ‘Nuf said.

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