Monthly Archives: November 2010

Burning Platforms & Change Management

Two nice lines to highlight the need for burning platforms in change management: “Institutions will try to preserve the problem to which they are the solution.” – Clay Shirky “It is difficult to get a man to understand something, when his salary depends upon his not understanding it!” – Upton Sinclair

Loving/Hating the Merholz thread

I find it wholly admirable, and completely fun, that Peter Merholz ( @peterme ) chose to be so defiantly douchey about how much he dislikes advertising and marketing and loathes what it’s doing to UX. As @armano points out, it’s a refreshing counterpoint, even antidote, to the high-fiving, back-slappy, we

Facebook Designery: The Way Users Should Be

Via Alex Rainert (@arainert,, an excellent article about Facebook Messages that is a perfect example of how easy it is to get design thinking wrong. The article titled “Why Facebook Badly Needs Steve Jobs” is rich with examples of all the things you can get wrong in the design space: Oversimplification of the space […]

The Simplicity Trap: Seek Richness

One of the most dangerous, and therefore regrettable, books floating around in the various design-related industries is John Maeda’s Laws of Simplicity. The book is actually great, but in the category of “Learn it in 120 Pages” and “x Rules to Success” books, this is probably the one that creates the most dangerous reflexes. By […]

Nice little design touch from Google: attachment reminder

Only possible down-side: reminds people that your emails are being parsed for all sorts of reasons. Still, saved me from having to do a “Doh! Here’s the attachment” note.

nerdy WoW meme

In general, I think most game players don’t follow stories closely, but there are some for whom the game story is their main dose of fiction: /via Getner